Planning Officer

Company details

Are you looking for a job that calls on both your planning skills and your sense of empathy? Then this is the job for you!

Worldwide Flight Services (WFS) is one of the world leaders in air cargo logistics and the best partner in ground handling for airlines and airports. Their two sites are located in Liège and Machelen.

WFS has 400 employees and is part of the SATS group, which employs 47,000 people worldwide.

The acronym F.I.R.S.T. indicates the WFS values:

  • Focus on the customer: without customers, there's no WFS!
  • Integrity: honesty, fairness, respect and positive energy are essential for a healthy working environment.
  • Responsibility: everyone takes responsibility for their mission, always striving to improve, and celebrates the successes they achieve.
  • Safety: safety rules and training are essential, no compromises!
  • Teamwork: support and collaboration are the foundation of a positive and dynamic culture.

Beyond these values, diversity and inclusion are paramount. WFS is committed to providing a working environment that offers everyone equal opportunities in all aspects of employment, including recruitment, training, remuneration, mobility and promotion.

Do these values speak to you? Now's your chance to live and breathe them! We're looking for a Planning Officer for our Machelen site.


As a Planning Officer, you will be responsible for capacity planning, monthly planning and scheduling for ± 150 employees - a challenging role!

Here are your tasks:

  • Preparing staff schedules in a full-time shift system in Brussels (warehouse workers, employees, ramp workers and flight coordinators).
  • Ensuring the quality of schedules, taking into account, among other things, the risks of fatigue and operational skills.
  • Analysing workload profiles and ensuring that contractual agreements with the various airlines are respected.
  • If necessary, use external partners and employment agencies to ensure optimum staffing levels.
  • Support strategic and tactical decisions with meaningful and accurate data analysis.
  • Ensuring the correct application of company guidelines and applicable laws and regulations in the planning process.
  • Leading operational planning meetings.
  • Keeping your finger on the pulse of productivity, capacity and profitability.


Your training and hard skills :

  • Academic background in accounting or logistics or any other field requiring an affinity with planning and figures
  • A first experience in an equivalent role is a nice to have
  • Perfect command of French and good command of Dutch and English
  • Complete mastery of Excel (formulas hold no secrets for you!)
  • Interest in the aviation sector

Your personality and soft skills:

  • Organisation, planning and rigour (as you can imagine, this is a must!)
  • Autonomy and assertiveness
  • Good communication skills: you adapt to the person you are dealing with and are an active listener, enabling you to establish a relationship of trust with your colleagues
  • Empathy: you take workers' needs into account when planning - in short, you never leave the human dimension out!
  • Positivity and resilience: you are agile and not afraid of change


You bring your skills to WFS and in return they offer you :

  • A permanent contract
  • Daytime schedule Monday to Friday
  • A complete salary package: luncheon vouchers, eco-vouchers, hospital and group insurance, mobile phone, eco-vouchers, etc.
  • Flexible working hours and the possibility of teleworking
  • Training and development opportunities

Recruitment process

Are you looking for a new challenge? Does the role of Planning Officer appeal to you? Then apply now via the button below!

What happens next?

  • Delia will contact you by phone for a short chat.
  • You meet Delia via Teams for a more in-depth interview.
  • If these discussions prove positive, you will be interviewed by Ann De Meyere, HR Director Belgium.
  • Finally, you meet the Station Officer.
  • Is it a match between you and WFS? Let the collaboration begin!

Placed on:Fri 26 April 2024
Location: Machelen


For more information:
at the number: 0478 027 101
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